Privacy Policy - Dreams Bakers By FBA

Last Updated: August 11, 2026

At Dreams Bakers By FBA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit an enquiry, communicate with us, or use our courses and related services.

By using our website or submitting your information through our enquiry forms, you acknowledge the practices described in this Privacy Policy.

1. About This Privacy Policy

This Privacy Policy applies to the website and online services operated by Dreams Bakers By FBA.

It explains:

What information we collect
How we collect information
Why we use your information
How we protect your information
When information may be shared
How cookies and similar technologies may be used
Your privacy choices and rights
How to contact us regarding privacy matters

This policy applies to information collected through our website, enquiry forms, course-related communications, and other online interactions with the Academy.

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact our Academy.

Personal Information

Depending on how you use our website, we may collect:

Information	Example
Name	Your full name
Phone Number	Contact number submitted through an enquiry form
Email Address	Email used for course enquiries
Course Preference	Course or program you are interested in
Enquiry Details	Questions or information submitted through a form
Admission Information	Information required during course registration
Communication Details	Information provided during calls, messages, or emails

We only request information that is reasonably necessary for the relevant purpose.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through standard website technologies.

This may include:

IP address
Browser type
Device type
Operating system
Approximate location
Pages visited
Time spent on pages
Referring website
Website interaction information
Date and time of access

This information may help us understand how visitors use our website and improve website performance and user experience.

4. How We Collect Your Information

We may collect information through:

Website enquiry forms
Course enquiry forms
Admission or registration forms
Email communication
Phone communication
WhatsApp communication
Direct communication with our Academy
Website cookies and analytics technologies
Other legitimate interactions with Dreams Bakers By FBA

Providing certain information is voluntary. However, some information may be necessary to respond to your enquiry or process your course registration.

5. How We Use Your Information

Dreams Bakers By FBA may use collected information for legitimate business and educational purposes, including:

Enquiry Management

We may use your name, phone number, email address, and course preference to respond to enquiries and provide information about our bakery courses.

Course Admissions

Information may be used to:

Process course registrations
Confirm admissions
Communicate course schedules
Provide student support
Manage course-related records

Student Communication

We may contact you regarding:

Course information
Class schedules
Admission updates
Training-related communication
Important Academy announcements
Placement assistance
Relevant service updates

Career and Placement Assistance

Eligible students may provide information required for career guidance and placement support.

Such information may be used to facilitate communication regarding suitable employment opportunities, interviews, career guidance, and related services.

Website Improvement

Technical and usage information may be used to:

Improve website functionality
Understand visitor behaviour
Identify technical problems
Improve content
Analyse website performance
Enhance user experience

6. Marketing Communications

Where permitted by applicable law and based on your preferences or applicable consent requirements, we may use your contact information to communicate relevant information about our courses, workshops, offers, events, or Academy updates.

You may request that we stop sending promotional communications by contacting us through the details provided in this Privacy Policy.

Even if you opt out of promotional communication, we may still send essential communications relating to an existing enquiry, admission, course, payment, or other service you have requested.

7. WhatsApp and Phone Communication

If you provide your phone number through our website or directly to the Academy, we may use it to respond to your enquiry or communicate regarding our courses and services.

Where communication takes place through WhatsApp or another third-party communication platform, the platform’s own privacy policy and terms may also apply.

We recommend reviewing the privacy policies of such third-party platforms before using them.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember preferences, and understand how visitors interact with our website.

Cookies may be used for purposes such as:

Essential website functionality
Website analytics
Performance monitoring
User preferences
Advertising or marketing measurement, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9. Analytics and Third-Party Tools

We may use third-party tools and services to understand website performance, visitor behaviour, communication activity, or marketing effectiveness.

These services may collect certain technical or usage information according to their own privacy policies.

Depending on the tools implemented on our website, these may include analytics, advertising, communication, form, hosting, payment, or other technology providers.

We encourage users to review the privacy policies of relevant third-party services where applicable.

10. Sharing of Personal Information

Dreams Bakers By FBA does not intend to sell your personal information as a standalone commercial product.

We may share information where reasonably necessary with:

Academy staff and authorised personnel
Trainers or instructors where required for educational purposes
Service providers supporting our website or business operations
Technology and hosting providers
Communication service providers
Payment service providers, where applicable
Placement or employer partners where appropriate and legally permitted
Professional advisers where necessary
Government authorities or law-enforcement agencies when legally required

We aim to share only information that is reasonably necessary for the relevant purpose.

11. Placement-Related Information

If you participate in our placement assistance services, we may request additional information such as educational details, skills, course completion information, experience, resume information, or contact details.

Where appropriate and permitted, relevant information may be shared with potential employers or placement partners for recruitment-related purposes.

Students should avoid providing unnecessary sensitive personal information in resumes, forms, or other documents unless specifically required.

12. Payment Information

Where course payments are processed through third-party payment providers, payment transactions may be handled by the relevant payment service provider.

We may receive limited transaction-related information necessary to confirm a payment, such as transaction status, payment reference, or order details.

We do not intend to store complete card numbers, banking passwords, UPI PINs, or other confidential payment credentials on our website.

Users should never share their UPI PIN, card PIN, password, OTP, or banking credentials with Academy representatives.

13. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet-based system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

14. Data Retention

We may retain personal information for as long as reasonably necessary for the purpose for which it was collected, including:

Responding to enquiries
Processing admissions
Maintaining student records
Providing course-related services
Providing placement assistance
Meeting legal or regulatory requirements
Resolving disputes
Maintaining legitimate business records

When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal and operational requirements.

15. Children’s Privacy

Our website is intended for individuals who are legally able to use the services and provide information in accordance with applicable law.

We do not knowingly collect personal information from children where such collection is prohibited without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorisation or consent, please contact us so that we can review and take appropriate action.

16. External Links

Our website may contain links to third-party websites, social media platforms, communication services, or other external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

When you leave our website and access an external service, that service’s own privacy policy will apply.

17. Social Media

Dreams Bakers By FBA may maintain or use social media pages and platforms to communicate with students, prospective students, and the public.

Interactions on third-party social media platforms are governed by the privacy policies and terms of those platforms.

We recommend reviewing the applicable privacy settings and policies of each social media service you use.

18. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

Request information about personal data we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Request restriction of certain processing where applicable.
Opt out of promotional communications.
Raise a concern regarding the handling of your personal information.

Requests may be subject to reasonable verification requirements to protect against unauthorised access to personal information.

To exercise an applicable privacy right, please contact us using the details provided below.

19. Accuracy of Information

You are responsible for providing accurate and updated information when submitting forms, registering for courses, or communicating with Dreams Bakers By FBA.

If your contact information or other relevant details change, please inform us so that our records can be updated where appropriate.

20. Data of Students and Applicants

Students and applicants may provide additional information during admission, training, certification, or placement processes.

Such information may be used to administer the relevant Academy service.

Where information is required for a specific purpose, students should provide only accurate and relevant information.

21. Changes to This Privacy Policy

Dreams Bakers By FBA may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.

When changes are made, the revised policy will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about our privacy practices.

22. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

Dreams Bakers By FBA

Email: kolkatabakingbyfba@gmail.com
Phone: +91 8240275144
Address: 34C, Rameshwar Shaw Road, Kolkata, West Bengal 700014

When contacting us regarding a privacy request, please provide sufficient information for us to understand and verify your request.

23. Consent

By using our website, submitting an enquiry, or providing personal information to Dreams Bakers By FBA, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires specific consent for a particular processing activity, we will seek such consent through an appropriate mechanism.